Privacy Policy

reelgoodsocial.com

Effective Date: March 19, 2026

Introduction

Reel Good Social ("we," "us," or "our") is a social media and digital marketing agency based in Eugene, Oregon. We operate the website reelgoodsocial.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or engage with our services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.

Information We Collect

Information You Provide Directly

We may collect personal information you voluntarily provide when you fill out a contact or inquiry form, request a proposal or consultation, subscribe to our email list or newsletter, or communicate with us by email, phone, or social media. This may include your name, email address, phone number, business name, and details about your marketing needs.

Information Collected Automatically

When you visit our Site, certain data is collected automatically through cookies and analytics tools, including your IP address and general location, browser type and operating system, pages visited and time spent on the Site, and device type.

How We Use Your Information

We use the information we collect to respond to inquiries and provide requested services, send proposals or onboarding materials, send marketing emails and newsletters (with your consent), improve our website, and comply with legal obligations.

We do not sell your personal information to third parties.

Cookies & Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your experience and analyze traffic. You can control cookie preferences through your browser settings; however, disabling cookies may affect certain Site functionality.

We use the following third-party tracking tools on our Site:

Google Analytics & Google Ads: We use Google Analytics to understand how visitors interact with our Site, and may run ads through Google Ads. Google may use cookies and tracking pixels to serve ads based on your prior visits to our Site. You can opt out via Google's Ads Settings or install the Google Analytics Opt-Out Browser Add-on.

Meta Pixel (Facebook/Instagram): We use the Meta Pixel to measure the effectiveness of our advertising and may serve retargeted ads on Facebook and Instagram. Meta may collect data about your activity on our Site. You can manage your ad preferences at facebook.com/adpreferences.

These services maintain their own privacy policies governing data use, which we encourage you to review independently.

Third-Party Services

We use the following third-party platforms to operate our Site and communicate with you:

Wix: Our Site is built and hosted on Wix, which may collect technical and usage data. See Wix's Privacy Policy.
Mailchimp: We use Mailchimp to manage and send marketing emails. Information you submit via email opt-in forms may be stored in Mailchimp. See Mailchimp's Privacy Policy.
Klaviyo: We may use Klaviyo for email marketing and audience segmentation. See Klaviyo's Privacy Policy.

These providers are contractually obligated to keep your information confidential and use it only to perform services on our behalf. We are not responsible for the privacy practices of third-party websites linked from our Site.

Email Marketing & Opt-Ins

If you subscribe to our email list or opt into a lead magnet or other offer, your email address and any information you provide will be used to send you the requested content and related marketing communications. You can unsubscribe at any time by clicking the "unsubscribe" link in any email or by contacting us directly at kelly@reelgoodsocial.com.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, information is deleted or anonymized securely.

Your Rights

Depending on your location, you may have the right to access, correct, or request deletion of your personal data; opt out of marketing communications at any time; and request portability of your data in a machine-readable format.

To exercise any of these rights, contact us at kelly@reelgoodsocial.com. We will respond within 30 days.

State Privacy Rights

Oregon Residents: Oregon's Consumer Privacy Act (OCPA) grants residents rights including access, correction, deletion, and opt-out of the sale of personal data. We do not sell personal data. To submit a request, email kelly@reelgoodsocial.com.

California Residents: Under the CCPA/CPRA, California residents may have additional privacy rights. We do not sell or share personal information as defined under California law. For California-specific inquiries, contact us at kelly@reelgoodsocial.com.

Children's Privacy

Our Site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently done so, please contact us immediately at kelly@reelgoodsocial.com.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

Contact Us

For questions, concerns, or privacy requests:

Reel Good Social Eugene, Oregon kelly@reelgoodsocial.com reelgoodsocial.com

Updates to This Policy

We may update this policy from time to time. We will post the revised version on this page with an updated effective date. Continued use of the Site after changes constitutes acceptance of the updated policy.